Privacy Policy

SWL Engineering Ltd
Unit 50, Trinity Enterprise Centre, Barrow-in-Furness, Cumbria, LA14 2PN

Last updated: October 2025

1. Introduction

SWL Engineering Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with us — whether through our website, by email, by phone, or in person.

We are registered in England and Wales under company number (15104862) and are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of personal data:

a. Information you provide directly:

• Name, job title, and contact details (email, phone number, address)
• Company name and business details
• Payment and billing information
• Correspondence and enquiry details
• Employment information if you apply for a job or work with us

b. Information collected automatically:

When you visit our website, we may collect:

• IP address and browser type
• Usage data, such as pages visited and time spent on site
• Cookies and analytics data (see Section 9 below)

3. How We Use Your Information

We use personal information for the following purposes:

• To provide and manage our engineering services
• To communicate with clients, suppliers, and partners
• To process payments and issue invoices
• To respond to enquiries or requests for information
• To comply with legal and regulatory obligations
• To manage recruitment and employment processes
• To maintain and improve our website and services

We only collect and process personal data where there is a lawful basis to do so, such as performance of a contract, legitimate interests, legal obligation, or your explicit consent.

4. How We Share Your Information

We do not sell or rent your data.
We may share limited personal data with:

• Service providers and contractors working on our behalf (e.g., IT, hosting, or      accounting providers)
• Professional advisers (e.g., accountants, insurers, legal representatives)
• Regulatory authorities or law enforcement agencies, where required by law

All third parties who process data on our behalf are required to maintain appropriate security measures and only process your data as instructed.

5. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

For example:

• Financial records are retained for up to 7 years to comply with HMRC obligations.
• Project-related communications are retained for the duration of the contract and a reasonable period thereafter for warranty or reference purposes.

6. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (where applicable)
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take data security seriously.

Appropriate technical and organisational measures are in place to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

This includes secure servers, encryption where appropriate, and restricted access to personal information.

8. International Data Transfers

We primarily store and process data within the United Kingdom.

If we ever transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Cookies and Website Analytics

Our website may use cookies to enhance user experience and analyse site performance.

Cookies are small text files stored on your device. You can choose to accept or decline cookies through your browser settings.

Analytics data helps us understand how visitors use our site, allowing us to improve usability and content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Data Protection Officer
SWL Engineering Ltd
Unit 50, Trinity Enterprise Centre
Barrow-in-Furness, Cumbria, LA14 2PN
📧Email: [info@swlengineering.co.uk]
📞Phone: 01229 846559 

If you are not satisfied with our response, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
www.ico.org.uk